Travelers have a lot to focus on besides booking a trip, so efficiency is key. Lightning’s modern, user-friendly interface Booking takes just 90 seconds and requires fewer clicks than other tools. At-a-glance details such as fare type, cabin class, refundability and ticket credit options give travelers everything they need to make a confident, informed choice.
Lightning also allows arrangers to save time by booking up to nine travelers in one transaction. and Paid seat selection and loyalty status recognition No need to switch between airline websites when booking. This enables travelers to make accurate payments, duties of care and reporting through the correct booking channel.
Unlike many third-party tools that have been slow to evolve, the Lightning Network runs on Two week development cycleincorporating customer feedback into regular updates. CTM's in-app feed shares release notes and serves as direct feedback channelensuring that the voice of customers directly shapes the Lightning Network’s roadmap.
Need to book or cancel a trip but don't have time to call someone? Inside the CTM Portal, our intuitive new travel chatbot, CTM Scouthelps you book or cancel your next domestic or trans-Tasman trip in just a few clicks. Bookings made through CTM Scout are exclusive to Lightning customers, and it has a thorough understanding of all your travel preferences and travel policies, ensuring the most relevant, cost-effective and compliant booking support is delivered as quickly as possible so you can complete everything you need to have a great day.
