With the latest update to the TACT (Travel Agents and Corporate Travel) module, we are excited to launch our travel agent booking engine powered by SwiftBook.
This new feature brings travel agency bookings directly into the hotel’s booking ecosystem, ensuring every booking from travel partners is managed through a unified experience.
Why is this important for real estate?
The hospitality industry thrives on relationships, and travel agencies remain an important part of that network. They connect hotels with new markets, manage group travel and drive consistent bookings, particularly in the corporate and extended-stay segments.
But until now, managing travel agency bookings often meant dealing with separate links, manual reporting, or inconsistent booking processes. With a travel agency booking engine powered by SwiftBook, these barriers disappear.
This upgrade ensures your travel agency partners enjoy a smooth, brand-consistent booking journey, while your hotels gain better visibility, clearer data and tighter distribution control.
what's new?
this Travel agency module Now successfully integrated Swift bookbringing modern real estate branding design and a series of powerful enhancements:
1) Unified design alignment
The travel agency booking engine now matches your hotel's booking engine theme and color configuration. Whether your hotel uses a Wairua theme or another theme, travel agents will see the same visual experience, ensuring consistent branding across all channels.
2) Multi-user access for travel agencies
Each travel agency partner can now create multiple user accounts under their main profile. This means each team member can log in using their unique credentials, making it easier to track who made which reservation.
3) Clear reservation attribution
Both hotels and travel agencies can easily identify the agent or sub-user responsible for the booking. User details are displayed in the booking module (POS), booking export and travel agent booking tabs, thereby increasing transparency and accountability.
4) Safe and efficient operations
Built-in security with 30-minute session timeout to prevent unauthorized access. In addition, the payment process is consistent with the package settings, ensuring that travel agencies follow the same payment rules as other channels.
5) Accessibility and enhanced guest data collection
The new interface includes a secondary menu and price breakdown tools. Hotels can also collect additional guest details, such as special requests or estimated arrival time, for smoother check-in and personalized service.
Familiar processes will only become smarter
Travel agents noted the updated design and slightly updated booking process:
- Now, guest details are collected once a room or package is added to the cart.
- Travel agents can choose from available optional extras.
- It is now possible to enter additional guest details when booking, such as special requests or estimated time of arrival (ETA).
If the hotel has shared the travel agency link, No action required – Automatic redirection happens automatically.
More control over properties
Managing agency relationships has never been easier:
1) Create and manage users
Both hotel and travel agency master users can add sub-users directly from their dashboard.
- property: Travel Agency Module > Operations > Add User
- Travel agency: Profile > Add user
2) Better tracking and reporting
Individual users' bookings are visible to both hotels and agents.
Hotels can view this data through the booking module or export to help identify top performing agents and travel demand patterns.
3) Simplified management and configuration
- Travel agency bookings do not include marketing banners for a clearer interface.
- If no payment is required, hotels can create “pay later” packages specifically for travel agents.
- Easily access past and future reservations (up to one year in advance).
- Cancellation can be managed directly from the interface.
The bigger picture
This enhancement enhances haptic module Serves as a one-stop solution for hotels working with travel agencies and corporate clients. It bridges the gap between partner bookings and direct online bookings, bringing everything into one ecosystem.
With the new Travel agency booking engineattribute gain:
- Maintain a consistent brand image throughout the booking experience
- Simplify agent management and reporting
- Enhanced security and user tracking
- Better data for forecasting and performance analysis
In short, this upgrade transforms your travel agency network into an extension of your direct booking engine—smarter, faster, and fully aligned with your brand.
Because at SwiftBook, every booking counts, and now, every agent does, too.
