Wizz Air Abu Dhabi has stopped ticket sales for services from Abu Dhabi to Belgrade, Sarajevo, and many other destinations, believed to be a major reform of the budget airline network from its base in the UAE capital. The airline plans to operate its final flight to Belgrade on July 19, while the final service in Sarajevo is currently scheduled to take place on August 31. Other routes that no longer sell include Sofia (no longer operated), Warna (last July 14), Tirana (July 20), Kutasiyi (July 29) and Kruy (July 29) and Kruy (July 29) and Kruy (July 29) and Kruy (No longer operated). The airline also suspends flights to Budapest (until September 1), Vienna (September 21), Krakow (from July 29 to September 19), Katovic (to October 26), Astana (November 1) and Samarkand (November 1). Further changes are still possible.
The airline has launched a dedicated hotline for passengers who have cancelled flights to and from the United Arab Emirates or from the United Arab Emirates. Wizz Abu Dhabi said in a statement: “In the past few days, we have taken several steps to reach and inform the passengers, but more than two-thirds of them have not booked tickets directly with the airline (but through the online travel agency). As a result, the contact information of these passengers cannot be used for Wizz Air because these online ticket offices are contactors of these ticket portals, so these ticket operators are not available, not contactors of the airline. The airline has set up a dedicated 24-hour hotline for those who have cancelled the impact of flights in the UAE, calling +3616777530 (international roaming fees apply to this Hungarian-based figure). The carrier added: “If your outbound flight is operated as planned but has cancelled the return flight (inbound), you can ask for a full refund of your outbound flight by contacting our regular call center”.
Wizz Ar Abu Dhabi is the only operator between Emirati Capital and Belgrade and Sarajevo. The airline maintains service up to five times a week, with year-round regulations and daily seasonal rotations in Sarajevo. Last year, the airline handled 82.883 passengers in its Belgrade service. Like most of the Wizz Air networks in the past year and a half, its Abu Dhabi base has been affected by engine inspections of the affected fleet. Affected leap engines operating in dusty areas such as the Middle East are particularly susceptible to durability issues. Wizz Ar Abu Dhabi started flights to Belgrade in May 2021 and flew to Sarajevo in October of the same year. Both services are operated by 239-seat Airbus A321NEO aircraft.
